doginmirror ya
doginmirror ya
15:36 10 Aug 21
Super nice staff parking is hard
Jen B
Jen B
23:48 02 Jul 21
Couldn’t recommend Germain anymore. Chase was awesome! Boat was delivered when promised & entire experience was great. Absolutely excited to put the new boat in the water!
Jason Pintado
Jason Pintado
16:15 11 Jun 21
Thank you Aaron for making our boat buying experience perfect. Your staff was great and would gladly recommend Germaine Marine in Lake Havasu City as a first class dealer.
T. Mielke
T. Mielke
17:14 03 Jun 21
Germaine Marine = the VIP dealership! A few weeks ago, we took ownership of our first wakesurf boat! A 2021 Supra SL 450!! Just wanted to thank our salesman, Chris Jackson and Germaine’s big kahuna, Jason Robertson for the VIP treatment. Jason flew out to Havasu, spent a ½ day with me on the lake showing me the operations of the Supra, and then took me out to lunch! Also, a shout-out to Josh, the Havasu service tech, who went above and beyond in getting our SL set up for the lake. This dealership is a class act with a family vibe! Thank you SO MUCH for the effort and enthusiasm in welcoming us to the Germaine Marine family!
Travis Foxley
Travis Foxley
15:46 01 Jun 21
Update:Germaine Marine got back in touch with me regarding the concerns I expressed in my original review. They really went above and beyond to make things right and straighten out any issues I had. I was really impressed with how they handled that and they restored my confidence in them as a company and people that work there.Original Review:The staff were all very friendly and helpful. However, all of the service I have received has turned into a mess. I had them summerize (which listed hooking up batteries as a line item) and replace all fluids. When I got it back none of the pumps/lights/shower/etc had power to them. Batteries had the bare minimum hooked up. First time out with it and oil was blowing out of the oil filter because it wasn't installed correctly. When I took it back to get that fixed they didn't clean up the oil mess in the compartments which they specifically said they would and now none of the electrical works even though batteries are fully charged. I should have just done all the work myself and saved thousands since I am having to do it all myself anyway. I really wanted to make them my shop. They are nice but I don't trust their service at all now.
Jeff Esplin
Jeff Esplin
17:48 26 May 21
I've been a Germaine Marine customer for years. I'm so happy to have their dealership here in St George. They are awesome people, selling great boats, and their service is second to none. I highly recommend Germaine Marine.
Raymond Martin
Raymond Martin
19:50 24 May 21
Germaine Marine is the the complete Marine shop in Arizona! From Sales to Service, they have top notch professionals that see your marine needs from begin to end! Excellent follow-ups and Customer Service! Thanks Germaine for a great experience!
Brian Daniels
Brian Daniels
04:00 21 May 21
Germaine is legit! Not only were they knowledgeable friendly, kind, and all of those things, but they truly care about you the customer and their product. The transaction/experience was not only smooth but fun and truly developed a new friendship through it all. Ben is the Real Deal and was with us every step of the way and I can't say enough about him and the whole Germaine team
Fernando Morales
Fernando Morales
18:43 12 May 21
David lorsung
David lorsung
21:38 05 May 21
Sales guy is great help
noah germaine
noah germaine
06:15 02 May 21
We are super excited to open finally in the St. George market. We look forward to winning your business and keep making memories on the water. Stop by and see our awesome staff.
Curtis Black
Curtis Black
04:48 01 May 21
Great place for parts service and friendly advice
cody whitten
cody whitten
21:15 12 Apr 21
ashley vrana
ashley vrana
16:34 12 Apr 21
Curtis Holliman
Curtis Holliman
14:59 08 Apr 21
We recently purchased a new avalon tritoon at the Germain marine lake havasu location.Absolutely awesome experience dealing with all of the staff at this location! I delt directly with the Aaron who is the GM, Aaron went above and beyond to get my family in our new boat.We looked at many boats here in lake havasu. After visiting most of the boat dealers in town Germain marine was a clearly a more professional environment and created a no pressure buying experience!We are soo happy with our new Avalon and the entire process!!!I strongly recommend coming by and looking at the Avalon line if you are in the market for a new tritoon!
Wade Walke
Wade Walke
19:30 01 Apr 21
Great service, very friendly sales and service. I highly recommend Germaine.
Reece Johnson
Reece Johnson
17:13 19 Mar 21
We towed all the way to lake pleasant Arizona from Kansas City and our surf pipe weld cracked the first day. Germaine got our boat in and fixed in 2 hours, saved our vacation. I can’t thank them enough for helping us this weekend! Keep up the good work!
anthony rumore
anthony rumore
02:48 04 Mar 21
Noah and his team took great care of my needs.Thanks guys, very professional!
Steven Ashdown
Steven Ashdown
03:12 28 Feb 21
Kyle Barton
Kyle Barton
01:39 26 Jan 21
ALFREDO GONZÁLEZ
ALFREDO GONZÁLEZ
21:57 04 Dec 20
noah germaine
noah germaine
17:21 02 Dec 20
Super excited to share our passion with watersports with the Havasu market. Come by and give our top notch staff a shot. Thanks, Noah
Scott Young
Scott Young
00:16 24 Nov 20
Took my boat in for shrink wrap and these folks definitely get it done and done right!
mike klock
mike klock
17:56 19 Nov 20
The Owner Noah was very personable and spent quality time with us. Service and Sales Staff are awesome.
mike klock
mike klock
17:55 19 Nov 20
Don't post much but these guys are awesome. Great Dealership, Friendly Staff and Great Product Knowledge and Service Department. The Owner Noah was very personable and spent quality time with us. Thanks
mike klock
mike klock
17:54 19 Nov 20
Dont post much but these guys are awesome. Great Dealership, Friendly Staff and Great Product Knowledge and Service Department.
Robert Baird
Robert Baird
01:44 11 Nov 20
Management here is amazing. They truly care about you and running a great business. They helped me in a tight spot and have won my business forever.
Scuba steve Ittakesoneamptopush1ohmthruresistance
Scuba steve Ittakesoneamptopush1ohmthruresistance
12:49 07 Nov 20
As i read the reviews , i see many happy and some frustrated . In defense of Germaine marine, and in a concerned way for the customer- I’d like to say that operating a niche business in a seasonal environment to provide the customer service desired and deserved by all customers , is a never ending challenge. There are always ways to become more proficient and thorough, but this industry is very demanding and the skill set required to work in this field is like winning the lottery. It’s very hard to make everyone happy. In fact- impossible. If you find a well mannered,,clean cut , educated, experienced individual, treat him like the valued person they are because i tell you first hand- quality people and mechanics in today’s society is a real challenge. I know Germaine upholds these requirements and i speculate this being the cause to some “getting behind” or “overlooked work orrder “ .,please be compassionate customers. Please be understanding I’m a seasonal industry that is a fine balance between a 90k dollar qualified mechanic and winter where it’s a balance to maintain all the expenses when people put their boats away and say adios until next year. Germaine cares. There are many that don’t. Thanks.
Brian Gamaly
Brian Gamaly
01:09 31 Oct 20
After posting my initial review Noah reached out and made sure everything got taken care of. They even went out of their way and drove all the way over to me to finish fixing my trailer lights. As stated in my initial review they are very friendly and I do believe have their customers best interests, just currently dealing with a lot of parts delays. Thanks Noah and the team for getting everything done.
David Helm
David Helm
00:53 10 Oct 20
Ben, the service manager was awesome
LD Fitz
LD Fitz
22:33 01 Oct 20
Everyone in this shop is so helpful and down to earth which was a 180 difference from the stuffy boat place down south on Hamner. Jason and Chase ultimately won us over but the bearded dude in service got us to come back after our first visit because the way he treated my wife and son. Thank you bearded man.All you need to do is get them In n Out and they'll bend over backwards to make a you happy. It was a pleasure spending all that money with them because they do carry the finest boats on the water. I might want to just go hang out with them on my day off.Buy and service your boat here and you will not regret it. Thank you again guys
Ryeder Coon
Ryeder Coon
19:06 21 Sep 20
Great service! Love the Tige! Love Germaine marine.
shaundel brown
shaundel brown
00:17 09 Sep 20
Great shop and friendly staff. Thanks for the time and Noah was great to work with
shaundel brown
shaundel brown
00:15 09 Sep 20
Awesome guys. Thanks for the friendly no pressure sales and service
shaundel brown
shaundel brown
00:14 09 Sep 20
Germaine Marine took care of us on our old boat service needs. We bought a new one and now they take care of that one too. Thanks Noah and staff
Brian Otuve
Brian Otuve
00:10 09 Sep 20
Service Department was spot on. Thanks Noah for taking care of us. Highly Recommended.
McKenzie Poulsen
McKenzie Poulsen
19:56 02 Sep 20
This boat shop is super clean and the mechanic is so smart and takes time to explain what my boat is needing. I love this shop! Would never go anywhere else!
Dale Anderson
Dale Anderson
22:26 31 Aug 20
Just got an estimate on snow work.Very friendly and very helpful!
Brian Otuve
Brian Otuve
19:39 31 Aug 20
These guys are great. They spent time with us and showed us all the boats that would fit our needs. We picked out the best one for us and have been super happy. Definitely after spending time at other shops these guys are top notch
Jason Boucher
Jason Boucher
00:51 29 Jul 20
Prices on accessories is fair. Staff very friendly.
Sam Ile
Sam Ile
00:10 12 Jul 20
Great people to work with Kenny and Noah went out of their way to make this happen and couldn't be happier with their customer service!
Daniel Christensen
Daniel Christensen
18:56 28 Jun 20
Miguel and Jason were unbelievably helpful in getting our boat warranty in our name, where competitors were telling us 4 weeks out. Definitely coming back to Germaine!
Steve Stoaks
Steve Stoaks
02:38 17 Jun 20
Had a great time during the buying experience, Aaron is always fair.
Doug Amadore
Doug Amadore
00:13 17 Jun 20
Great knowledge of what I am looking for and very nice people. Noah is great guy
Mark Corona
Mark Corona
19:59 13 Jun 20
I pulled my boat out of the garage for the first time this season and guess what ? It was in limp mode & had an audible alarm that was piercing my ears. I called Germaine Marine spoke with Bill, he schedule an appointment to drop my boat off the following week. Bill was able to diagnose and repair my boat timely manner and get my family back on the water. Thank You Bill !!! Germaine Marine is definitely my new go to shop.
James Brown
James Brown
06:27 20 May 20
Over the years my family has been towed by a lot of world class ski boats: Nautique, Mastercraft, Supra, Centurion, Moomba, Malibu, etc...but this year, we chose the 2020 Tige' 23RZX. We actually went as far as to visit the manufacturing headquarters in Texas. We custom designed our own 23RZX that has the lion's share of technological advancements in surf / wake / ski boats to date. The new Taps 3 system is so simple compared to the clunky multi controlled surf controllers of other boat brands. We simply cannot believe how easy it is to put a novice at the wheel and create a world class wake for surfing or boarding. The feature set and options were unlimited as well. To make the Tige buying experience even that much more rewarding, we had excellent service from the guys at Germaine Marine. Very knowledgeable staff who were never annoyed with our endless questions. Very pleased with the team and how they handled our transaction. Thank you for all the future memories, Germaine Marine and Tige"!
David Mink
David Mink
01:08 20 May 20
Noah and Adam have been absolutely first-rate. Last summer they arranged for 3 different lake boat tests and even helped me and my partners arrange a trip down to Tige in Abelene, TX to check out the manufacturing process first hand. If you want to work with a dealer that is knowledgeable, responsive, and accommodating, these are your guys!
Mike Kimball
Mike Kimball
16:54 24 Apr 20
These guys are great to work with. Adam & Ryan were really helpful throughout the sales process and patiently answered all of my questions. Dean was also really helpful in solidifying some of the finishing touches and I couldn't be more happy. I will definitely be working with them in the future.
Premier Marine
Premier Marine
04:33 17 Mar 20
When you can make friendships in the industry, it’s better for everyone-customers included. The guys at Germaine are good, honest, Matt in service is knowledgeable and precautious. He confirms his work is done right 👍
Frank Akers
Frank Akers
15:05 12 Mar 20
Boater For life
Boater For life
20:56 03 Mar 20
I went to the boat store to purchase a boat and I looked at a ton of them. I have owned boats for years and I know my stuff pretty well. But I looked at the ATX and loved it and for the price. I was probably a pain for them as this is a big purchase for me I think msrp was $96000.00 but they worked with me and got the price down. They took me on a text drive on it and the sales man was cool though during our many Conversations he told me he would give me a new wake surf board well after I bought the boat he went back on that. Though I don't need the board I wanted it cause that was part of the deal. So going back to the store to get my boat the Manager Dean was super nice and gave me one with out hesitation and paid for my first 20 hour check check up. That ment a lot to me cause I want to get the 24 foot this summer and I probably wouldn't of if he didn't take care of me. Thanks again to every one over there we love the boat!
Monte A Nevitt
Monte A Nevitt
00:49 16 Feb 20
Susan Gardner
Susan Gardner
05:07 25 Dec 19
Ryan was great to work with. He told us the pros and cons of the different boats. He was very helpful and very knowledgeable but not pushy. He spent a lot of time to find us the right boat for our family. Thanks so much!
Mike Jolly
Mike Jolly
16:47 13 Dec 19
Very helpful and friendly staff
albert moreta
albert moreta
18:46 22 Nov 19
mark reddish
mark reddish
21:49 01 Nov 19
Thanks to the Germaine Marine Crew for servicing my previous boat and helping me get into a new boat. Always honest and they strive to go the extra mile. You have my vote of confidence! Thanks Team Germaine
Bret Foster
Bret Foster
15:28 28 Oct 19
Germain Marine was a pleasure do do business with. This is a place where you actually get personalized service and they truly stand behind the boats they sell. Purchasing a boat from them was a great experience and the customer support has been outstanding. Before buying a new Tige Boat, I looked at several other dealerships and the sales staff at Germain Marine was the most informative, with no sales pressure. When I was learning the functions of my new boat, they actually drove to Roosevelt lake and assisted in demonstrating the boat accessories, surf and wake board functions. If you are in the market for a quality boat, Germain Marine is the best as far as I am concerned.
Benny Contreras
Benny Contreras
15:23 14 Oct 19
Jb TechFanatic
Jb TechFanatic
16:24 10 Sep 19
Everything went smoothly with the boat purchase
john martin
john martin
19:20 16 Aug 19
John Halm
John Halm
02:57 27 Jul 19
Amazing brands quality
Ivan Medina
Ivan Medina
17:54 23 Jul 19
Worked with Jason on purchasing my first Tige, and what a great experience it was. Honest, fair and he will bend over backwards for his customers to get them the deal they want. Also, when it comes to servicing the boat, Jason and the Germaine Marine team are quick to get you in and back out on the water. So happy they opened up this dealer in Socal!
Jeff Esplin
Jeff Esplin
21:00 10 Jul 19
Thanks for a great buying experience
Carrie Mars
Carrie Mars
21:20 01 Jul 19
Knowledgable staff on products to use for your fiberglass needs.
Kyle Ailes
Kyle Ailes
02:22 15 Jun 19
Noah and team are top notch. Great customer service and product. Tigè is the only boat to own. Built a 19’ R22 and my family loves it. Came all the way from MT to get this beautiful boat!
Gerald Rodriguez
Gerald Rodriguez
23:46 07 Jun 19
Great friendly service people every is that is really friendly just good all over all
Mike Wibben
Mike Wibben
03:28 01 Jun 19
Great boat dealer. The owner and his staff have given me honest opinions on boats they sell as well as other models I was considering. They own shops in two other states and have access to a lot more boats than what you are on the lot. I'd recommend them to anyone interested in finding a new or used boat.
Chris Krejci
Chris Krejci
21:54 22 May 19
Went today for the first time. Had my impeller changed.Great service, reasonable rates and tons of experience. Bill seems like a great guy with alot of integrity.I will return for any future service needs.
Bo Martin
Bo Martin
00:06 21 May 19
Bobbi Gibbs
Bobbi Gibbs
21:01 27 Apr 19
BEST purchasing experience ever. This is our 3rd boat, 1st time buying from them. Aaron was very knowledgeable about every boat and feature. He made the buying experience so easy and enjoyable. No high pressure sales from these guys. If you are in the market to buy a boat go see Aaron. We will definitely buy our next boat from them.
Franklin Bacon
Franklin Bacon
19:16 04 Apr 19
John and Cayden we're amazing to do business with and absolutely instrumental in the process. They went out of there way and found my part. Thanks guys for your diligence and competence.
Billy \ aka jonny Ruch Jr. \ aka pickle
Billy \ aka jonny Ruch Jr. \ aka pickle
21:22 15 Mar 19
Chad Richardson
Chad Richardson
16:32 05 Mar 19
What a great experience!!!! Walked onto the lot not really sure what to expect after being out of the boating world for the last decade. We were greeted by Jadyn. He took the time, literally 3 hours, which we couldn’t believe went so quickly, to talk about and show us all the great features of the newer boats. Wow they’ve come a long way. He was informative, personable, and extremely pleasant to spend the day with. We left that day without making a purchase. We drove to another local dealership. Along the route I joked with my wife, that this dealership would be a completely different experience. I made a joke that the sales guy would be some washed up used car salesman with no knowledge of the boats on his lot. NAILED IT!! Old used car salesman with not only no knowledge of the boats, but had no idea even where the local lakes were. Mind you, this was one of the larger dealers in Mesa. When he went looking for the sales papers that list his inventory, we ran off the lot as quickly as we could. Got into our vehicle and decided if we buy a boat it will be from Jadyn, even if we weren’t sure what boat we wanted. We immediately went back to Germaine Marine. Went back to the last boat Jadyn showed us, guy came out from the showroom, we quickly stated we are working with someone already. He said it’s ok, I am Aaron the sales manager, Jadyn is with another customer, how may I help you? We spent proabably another hour with Aaron, again another pleasurable experience with ZERO sales pressure. By the following week, we signed the papers on our boat. I have never had such a smooth, low pressure buying experience in my life. These guys truly love what they do creating a dream for there clients. They are knowledgeable, respectful, and follow through on everything they say. Any future boat purchase, service, or proshop purchases will be with Germaine Marine...Thank you guys for such a great buying and delivery process.
Jodi
Jodi
15:04 03 Mar 19
We have only great things to say about our experiences with both the sales and service crew. They were easy to work with and very knowledgeable. Definitely recommend!
Nick Jenson
Nick Jenson
20:20 19 Jan 19
Bryan Hanewinckel
Bryan Hanewinckel
19:41 15 Jan 19
My wife and I have been around boats most of our lives. We purchased our first family boat in 2015 (Chaparral). We all started to wake board, wanted to start surfing and out grew it quickly.Being in the boating community we asked around for recommendations, as we were unfamiliar in the Ski/Surf/Tow boating word and we were told to look at Nautique, Malibu.I attended the 2018 Long Beach and San Diego boat shows and saw the MB, Malibu and Nautique boats. MB had good Fit and Finish, but was lacking the modern day technology features we expect in these boats. Malibu was a immediate NO with my wife because the Fit and Finish was so poor, but we demoed it anyways, the engine noise was unbearable . We ended up building and ordering a Nautique and within weeks ran into so many issues with the entire process, that we cancelled the order.That's when we found Jason with Germaine Marine and he brought out his Tige RZX3 for us to demo. When we pulled up to the lake, my wife turned to me and said, now that's a boat we have to own and it didn't stop from there. Once we got the family loaded in the boat it was obvious, the fit and finish was the best in the industry, the technology was by far the best, the adjustability of the surf was endless and best of all Jason and all of Germaine Marine was easy and comfortable to work with. Within 2 weeks we choose our boat (RZX2) and it was delivered that same weekend. Everyone who has stepped a foot on our boat has said this is way nicer than any of the top 3 brands. What a proud feeling ..... Jason and Noah, thank you for making this possible for my family. I am happy to be part of this awesome TIGE and Germaine Marine family. I am happy to have you all in my referral networkWelcome the CA.Germaine Marine is also available in AZ and UT.....for all my Utah and Arizona friends and family.
JAY HALL
JAY HALL
00:05 06 Jan 19
Robert Gray
Robert Gray
03:49 05 Jan 19
HUGE thank you to Jason Robertson and the Germaine Marine SoCal group for making this an easy, fast, and all around fantastic purchase experience for our family.We purchased the 2019 ZX5. Germaine Marine went above and beyond. Including delivering it to our house and having it prepped in time for an upcoming lake trip. They spent a lot of time going through the boat to familiarize all of the features so our family felt comfortable.Anyone thinking about getting a Tige and/or upgrading from another boat in California, AZ, or UT should call or visit them. We could not be happier. #germainemarine #TigeLove #tige #happycustomer
David Powell
David Powell
02:55 05 Jan 19
We purchased our boat from Germaine Marine (Jason) a few months ago and couldn’t be happier with the entire experience. From the outstanding customer service we received to the continuous support we receive today, we wouldn’t purchase another boat from anyone else. What more could you ask for than no pressure and a recognized expert in the industry? We strongly recommend Germaine Marine!
Tom Whitting
Tom Whitting
18:47 02 Jan 19
Highly Recommended! Jason was super knowledgeable about surf boats ans patient with us while we figured out where and what boat we where going to buy. We ended up buying a new boat from him and its been exactly what he said. We love it! Thanks Germaine Marine!!
Marco Galaz
Marco Galaz
19:31 20 Dec 18
Buen lugar para servicio de barcos
Paul Bancroft
Paul Bancroft
23:16 07 Dec 18
Very pleased with my experience. Jadyn was very nice and has a lot of knowledge on the Moomba products. All are willing to spend as much time as you need answering questions. Would totally recommend a friend to visit Germaine Marine!
Cameron Jackman
Cameron Jackman
23:00 07 Dec 18
Olyvia Handlon
Olyvia Handlon
17:35 03 Dec 18
Thank you Germaine Marine for your services. Highly recommend this company! Bryce & Jadyn are really knowledgeable employees and we will definitely be back!
Travis Ackerman
Travis Ackerman
16:55 03 Dec 18
Great group to work with. They made the process easy to get through. I would highly recommend them!
Harold Wiswell
Harold Wiswell
17:25 15 Sep 18
Robert Mooney
Robert Mooney
18:36 06 Sep 18
Excellent service - the entire team has been great to work with - from the sales team to the service team. So often you buy something, and once they have your money, you are on your own. Not these guys. They have answered questions whenever they come up. Would definitely recommend them.
Jared Cook
Jared Cook
23:25 31 Aug 18
Noah the owner and Bill the service manager are extremely nice and friendly people. Noah connected me with a great boat for a great price and I know that he didn't make anything on the sale, but did it because he is a stand up guy, who I felt genuinely wanted to put us in the right boat for our family and he got us the best deal we could get with our budget. I appreciated his honesty and candor and we never felt pressured or like someone was selling us anything, but rather a friend helping us find the right fit. He has even offered to go out on the boat with us to teach us how to get the surf setup going, so we are looking forward to that. I did have a few hiccups with them after taking delivery of my 2015 tige z3, but after a few more attempts than I like they came around and made things right, which I appreciate in any company.
Vicki Wood
Vicki Wood
16:41 28 Aug 18
John in parts dept. was very helpful in getting the right stuff in a short amount time & saved me shipping costs. When I wear out this little motor I'll check back with them
Barbara Stewart
Barbara Stewart
06:03 07 Aug 18
Service department is attentive and helpful.
jim fife
jim fife
19:29 04 Aug 18
Great guys and Great Boats. Noah took the time and showed us the Tige difference and the luxury quality of the boats. Love our boat, Thanks guys!
jim fife
jim fife
19:27 04 Aug 18
Great people to work with. Caden was super responsive and helps us with all our questions. Thanks guys
David Ott
David Ott
16:24 25 Jul 18
Purchased my first fishing boat (Alumacraft V-14) from here. Aaron took care of us and was very helpful. There was an issue with ordering/obtaining the motor but Aaron corrected the problem and made coming here well worth it. Thanks for all of your help!-David
mike smith
mike smith
21:10 24 Jul 18
Great group of guys. I had a Nautique previously and was in the market for a newer surf boat. Loved the performance and wave of the TIge. I bought a newer used Tige and they went the extra mile for me. They helped fixed a few items to make it perfect. I have had my boat serviced now and the price was way better and the service was better than the other shop that I bought my previous boat from. Recommend them!
mike smith
mike smith
20:37 24 Jul 18
Noah the owner is a Super Good guy and took the time to go through the different models and explain the differences. When I buy a boat I will for sure be back here! Thanks Germaine Marine for the experience
Brenden McRae
Brenden McRae
17:15 19 Jul 18
First time buying a boat. Very friendly and helpful staff. They gave us a great deal. I would highly recommend them if your interested in buying a new or used boat.
Andy Hastings
Andy Hastings
07:04 30 May 18
If you have questions or need a part for your boat the guys here will get you set up right. All the product pricing at the store is spot on as well. Shop locally
Shannon Harte
Shannon Harte
16:30 14 May 18
**UPDATED**Germaine Marine turned me into a long term customer, made it worth the 57 mile drive, one way. Shortly after my experience with my original review, Noah contacted me and worked it out where the necessary repairs would be made and he would assure that the boat we wanted would become ours. He met with me and husband, along with his master service tech to go over everything that they did, which I now know was above and beyond for a used boat. The delivery from Bill was exceptional. As being brand new to boating, he thoroughly went through the entire boat with me. We took it out this weekend, and it did not disappoint. Very happy with our purchase and overall experience. Would definitely recommend them...Thank you to Noah, Aaron, Bill and Ricky.I inquiried about purchasing a boat a week and a half ago, even applied for financing. I had to call twice for a status update over a two day period then finally submitted and approved the next day. I had a concern with the details and was informed I could use my own financing, which I did. The next day I informed them that I was approved and my bank contacted them with the items they needed to cut the check...title, photos and Bill of sale. I drove 57 miles one way with the hopes of signing a contract and picking up the check from my bank. I was told that they did not have the title, say what, so they would be working on it and I could plan on Tuesday (8 days after I started the process) to pick it up. Monday came, still no title sent. Tuesday came and was informed that they only had the title to boat but not the trailer but offered my bank a guarantee of lien, which was accepted. They also informed me that they were sending it through service for minor repairs. Come Wednesday (10 days later) I am informed that they cannot sell me the boat because there are too many things wrong with it. I am baffled why any company would post something for sale without a thorough inspection, or better yet, aquire a boat from prior owner without doing so. Or they are just full of it and had no intentions of allowing a customer to go through their own financing and sold it to someone else. To pour salt on the wound, the other two boats we looked at, before decided on this, are no longer available and I am out $70 on storage space that I had to pay for a boat I do not have. Thank you Germaine for the wonderful memories.
Tom Whitting
Tom Whitting
13:57 10 May 18
My friend had his boat serviced by there guys and recommended I look for new boats there. Met the owner Noah and he took the time to show me around and help me find the right boat. I shopped other top brands from other dealers and came back and bought a beauty. I would highly recommend this group of guys.
Ed McKelvey
Ed McKelvey
14:16 27 Apr 18
John and the rest of the team have been a great help with parts and service that I haven't found anywhere else in the valley. I live all the way in North Peoria but they still the only shop/sippy I call.
Steve Lines
Steve Lines
14:25 22 Apr 18
We purchased a Tige R21 from Adam and Dean. We had a great experience from the very beginning. These two gentlemen are not only great to work with, but they were very honest and transparent through the entire Sales process. We had the Boat built to order, and Adam kept us updated with timelines and pictures coming directly from the Tige Factory. I would highly recommend Germaine Marine for any boating needs. We are thrilled with the finished Product and look forward to many great years with our Tige Boat and the relationship with Adam, Dean and the Team at Germaine Marine!
TED Roswarski
TED Roswarski
19:14 11 Apr 18
Awesome job and excellent customer service..Saved me froma serious breakdown this season!
Heather Germaine
Heather Germaine
01:59 08 Apr 18
Mike Locke
Mike Locke
01:54 13 Mar 18
Justin Nelson
Justin Nelson
19:24 07 Mar 18
Thom and Sue Olmstead
Thom and Sue Olmstead
18:03 20 Feb 18
We had a tremendous experience with Germaine Marine. Bryce was well informed, answered all our questions and provided additional information that we would not have thought to consider, but was extremely helpful. Much of our contact was online and Bryce did a great job of keeping us abreast of the process. The staff and the facilities were top notch and I would not hesitate to recommend Germaine to anyone. You will have to excuse me because I have to go fishing now.
Tom Moak
Tom Moak
18:41 16 Dec 17
Great service, the type of place that goes the extra mile.
Chuck Cross
Chuck Cross
23:01 14 Dec 17
Great choices and service.
LSA “Los viajes del Pitufito” LLC
LSA “Los viajes del Pitufito” LLC
06:24 09 Dec 17
Returned a battery for the core exchane months after I purchased a new one and they still gave me the refund. Also provided me parts for my boat that other dealers charged excessively for.
Glenn Johnson
Glenn Johnson
14:46 08 Nov 17
Adam and Dean were great through the whole process of buying a boat. They took numerous phone calls texts and emails during the process and we're happy to help. Would definitely consider another boat from them in the future.
Andy King
Andy King
23:44 18 Oct 17
My wife and I recently purchased a new boat from Germaine Marine. Aaron and staff went above and beyond answering all of our questions making sure we had a great experience. I appreciated their honesty and amazing customer service. I will highly recommend them to everyone.
Brett Olson
Brett Olson
20:25 18 Oct 17
Greatest dealership in the country. They really care about you the client
noah germaine
noah germaine
04:35 18 Oct 17
Thanks to a all our customers who quickly become great friends!!
Germaine Marine Socal
Germaine Marine Socal
22:10 17 Oct 17
Noah and the guys at germaine excel at every aspect in the boat buying and servicing experience. I wouldn’t buy or take my boat to anyone else.
Jason Kanamu
Jason Kanamu
21:08 07 Oct 17
These guys were very helpful when trying to find a part for my boat other places ordered wrong part but Germaine marine nailed it will definitely keep doing business here
Nancy Murphy
Nancy Murphy
04:51 09 Sep 17
Great team of people. Always quick and helpful.
Turbo Lab
Turbo Lab
15:42 01 Sep 17
Took great care of my boat and excellent customer service
Israel Kolar
Israel Kolar
01:54 16 Aug 17
These guys have great customer service and quite willing to help
Benjamin Wild
Benjamin Wild
18:01 07 Jul 17
franklin prieto
franklin prieto
23:54 12 Feb 17
Nice place for your boat
David Darling
David Darling
23:11 10 Feb 17
Dean, Adam, Matt, and Jason are great! Their customer service is second to none. I absolutely love my Tige Z3. It's truly the Swiss Army knife of boats!
Guy Pribyl
Guy Pribyl
01:59 15 Jan 17
I am excited to have another place to take my boat. They seem to have the eye of the tiger just excited to help anyone who calls. With that aditude the should do well. Hopefully, as they grow the will keep that focus.
Connor Johnson
Connor Johnson
21:53 31 Dec 16
We had a great experience purchasing our rzx with the help of Adam. Germaine has always been happy to answer any questions we have had and quick to help with any concerns.
John Murphy
John Murphy
05:37 20 Dec 16
They made me a great deal at the boat show.
Makenzie Brewer
Makenzie Brewer
02:01 16 Dec 16
Mark Grandinetti
Mark Grandinetti
18:31 15 Dec 16
I had a great experience working with Dean and Adam on my Tige Z3 purchase.
Chris Bath
Chris Bath
00:47 15 Dec 16
We purchased our second Tige boat from Adam and Dean Brewer of Germaine Marine shortly after they had become the new area dealer for Tige Boats. I was very pleased with the way that we were treated right from the start. We had gone to the boat show as we usually do to check things out and see what new technology is coming down the pipeline. We hadn't planned on purchasing a new boat having only had ours for 1 season, but talking with Adam and the owner Noah at the boat show, a deal was struck that was impossible to walk away from. From ordering our Z3 to our specs, getting a better interest rate and term, delivery and the few minor warranty issues handled I could not ask for a better team to deal with. I really feel that their respect and integrity go a long way in making every customer a repeat customer!
John Murphy Sr
John Murphy Sr
20:37 16 Sep 16
I have been here multiple times and every single time I go in, the team at Germaine are friendly and informative. My most recent visit brought me in because my ballast would not fill, John got me in and out and back on the water. Thanks!
Lucian Ciani
Lucian Ciani
00:24 07 Jun 16
Cool people, nice boats.
Chris Anderson
Chris Anderson
13:59 06 Jun 16
Jared Quilter
Jared Quilter
17:02 19 Feb 16
Bryson Stevens
Bryson Stevens
19:14 06 Dec 15
Nice place nice boats and good people!
Carlos Iglesias
Carlos Iglesias
13:16 02 Sep 15
They were very helpful and quick to get the parts i needed. Under new management and seem to be really focused on great customer service.
Summer Huddleston
Summer Huddleston
19:39 21 Aug 15
I recently puchased a used 1991 boat from Germaine Marine and was very happy with my experience. Aaron was so helpful and put tons of time and energy into making the boat right for me. My first trip out on the water was flawless. It felt like I was in a new boat. Even after the purchase I had some issues with the trailer and again Aaron came through and went above and beyond. They are awesome!
clint lee
clint lee
21:07 01 Jun 15
Matt Stroener
Matt Stroener
19:49 25 Apr 13
I actually am surprised to hear the comments? Every time I've been in there they've been very helpful. Unless there's something that they're out of and I have to have it immediately, i don't go anywhere else. I've been going there for years. Must have been just an off day in the place. I've shopped at SS and they never seem to be able to help me. It always seems that it's "someone elses job" at SS whenever I've gone in there looking for parts or their pro-shop.
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Germaine Marine knows the importance and opportunities time on the water creates with family and friends, focusing on making sure you purchase the right boat for your needs and keeping your boat and on the water. Whether its a new boat, used boat or servicing your existing boat Germaine Marine looks forward to working with you.